Privacy, terms, and compliance information.

Last updated July 7, 2024

Data Privacy Policy

This privacy policy explains how Strada Vitality uses and protects information provided through this website. Strada Vitality is committed to protecting customer privacy and using submitted information only in accordance with this policy.

Strada Vitality may update this policy from time to time. Customers should review this page periodically to stay informed of any changes.

Information We May Collect

• Name
• Contact information, including email address
• Demographic details such as zip code, preferences, and interests
• Information relevant to account review, support, documentation, or order requests

How Information Is Used

Strada Vitality may use submitted information for internal record keeping, customer service, order support, product and service improvements, limited promotional emails, website personalization, compliance review, and customer communication by email, SMS, or phone when appropriate.

Security

Strada Vitality uses appropriate physical, electronic, and managerial procedures to help safeguard information collected online and reduce the risk of unauthorized access or disclosure.

Cookies

Cookies may be used to analyze website traffic, remember preferences, and improve the website experience. Customers may accept or decline cookies through browser settings, although declining cookies may limit some website functionality.

Links to Other Websites

The website may contain links to other websites. Strada Vitality is not responsible for the privacy practices or protection of information submitted on external sites. Customers should review the privacy policy of any outside website they visit.

Controlling Personal Information

Customers may restrict the use of personal information for direct marketing when available, and may change prior marketing preferences by contacting Strada Vitality at stradavitality@gmail.com.

Strada Vitality does not sell, distribute, or lease personal information to third parties unless permission is provided or disclosure is required by law. Customers may request details of personal information held by Strada Vitality, request corrections, or ask for a copy of information disclosure by emailing stradavitality@gmail.com. Please allow 30 days for a response.

SMS & Email Consent

Customers may receive order updates, tracking notices, document requests, support messages, and promotional messages only when consent is provided.

Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for assistance.

Terms & Conditions

Customers agree to provide accurate information, maintain current contact details, follow all checkout acknowledgements, and use the site in compliance with applicable laws, regulations, product restrictions, and payment-provider requirements.

Website content may not be copied, reproduced, distributed, or misused without written permission from Strada Vitality.

Order requests are subject to review and may be refused, cancelled, or limited if customer information is incomplete, requested use is not permitted, product labeling or documentation cannot be verified, or a payment provider requires additional review.

Refunds & Fulfillment

Cancellations, refund requests, shipping questions, or order issues should be submitted through the support channels. Eligibility may depend on product type, fulfillment status, and store policy.

Research-Use Notice

Strada Vitality products are intended strictly for laboratory research, analytical, and educational purposes only. Products are not intended for human or veterinary use and are not intended to diagnose, treat, cure, or prevent any disease.

Product information is provided for catalog, documentation, and handling review only. Strada Vitality does not provide medical advice, treatment guidance, dosage guidance, or claims of health, wellness, performance, weight-loss, cosmetic, or therapeutic benefit.

Payment Compliance

Card or digital payment availability depends on payment-provider review and approval for the disclosed business model and product category. Customers must not use false, incomplete, or misleading information during account access, order requests, or payment.

If a payment provider requests additional documentation, order processing may pause until the request is reviewed.